Gym Member Management and Billing for Fitness Clubs

Member Join

Prospects can enroll in-person at your club or sign up on any device, at any time, using our secure digital sign-up and electronic signature options.
Members can easily enter their personal and financial information directly. Tailor the enrollment page with custom membership types and special promotions to fit your gym’s unique offers and branding.
Keep track of and convert prospects effectively with features for monitoring sign-ups and following up with potential members who didn't complete the process.

Schedule events and classes on any device, anytime, with our intuitive drag-and-drop room designer and conflict resolution tool.
Create and sign members up for classes or training sessions easily from anywhere.
Resolve scheduling conflicts quickly with immediate warnings and verify trainer availability to save time and avoid headaches.
Customize your gym’s layout with the Room Designer to manage spaces, equipment, and reservations, ensuring optimal use of every area.

Enable members to check in quickly via QR code or barcode using the app on any device.
Set up rules to control access and enable staff to address expiring memberships, past due payments, and more with on-screen notifications.
Apply access rules and notifications to in-person, mobile app, and door access system check-ins.
Gain visibility into member activity with analytics and improve retention by sending targeted communications to celebrate milestones or address potential cancel risks.

Members can easily purchase merchandise, add-ons, or training sessions that aren’t included in their membership fee.
Clear navigation and automated inventory updates make it as easy for members to make a purchase as it is for you to manage your inventory.
Seamlessly organize inventory into categories like accessories, club apparel, supplements, and more for easy browsing and management.
Track all purchases on the member’s account for purchase history, trend reporting, and purchase-based communication.

Process payments securely with PCI-compliant billing solutions, providing peace of mind for your members.
Our customers typically achieve a 95% or higher collection rate in the first 30 days of switching from their previous vendor.
Choose recurring payment options that fit your club’s needs, including monthly, bi-monthly, quarterly, and more.
Manage payments from credit/debit cards, bank accounts, personal checks, and cash, for increased collections and predictable revenue flow.
Enable members to update payment information, pay off debt, view statements, and receive automated notifications through their account and mobile app.
Take the member collections headache off your plate by opting for ClubOS Premium Billing services.

Get a bird’s-eye view of what your club is doing well with easy-to-read dashboards that highlight key stats and revenue trends.
More consistently manage multiple locations and identify opportunities for optimization and improvements.
Make data-driven decisions that prioritize the member experience and grow your business faster

Cut down on extra software and apps with our all-in-one employee check-in feature.
Let your employees easily check in and out at the start and end of their shifts.
Quickly see total hours worked and pay for any timeframe across all your locations.
View at-a-glance all employees at any location, including emergency contact info, pay rate, and more.
Effectively manage staff time and easily make adjustments as needed, keeping your operations running smoothly.